INFORMATION ON THE PROCESSING OF PERSONAL DATA
of users who consult the website www.thermalcovers.it of RLConsulting srl
Pursuant to article 13 of EU Regulation 2016/679 of 27 April 2016 (GDPR), we wish to provide, as data controllers, appropriate information regarding the methods of processing the personal data of users who interact with the web services provided by RLConsulting srl, and accessible electronically from the address: https://www.thermalcovers.it.

The information does not concern other sites, pages or online services, reachable via hypertext links possibly published on the site but referring to resources external to it.

Specific summary information will be progressively reported or consulted on the pages of the site reserved for particular services requested by the user.

The data controller is RLConsulting srl (hereinafter also RLC) with registered office in Via Carlo Cattaneo, 21 24030 Ambivere (BG).

Types of data processed

The data processed can be of two types:

1) Browsing data whose acquisition is implicit in the use of Internet communication protocols. This category of data includes IP addresses, the type of browser and some information on the characteristics of the device (PC, tablet or smartphone) used for browsing, as well as data collected using cookies or similar technologies.
These data, useful for the use of web services, are also processed for the purpose of:

obtain statistical information on the use of services (most visited pages, number of visitors per time slot or day, geographical areas of origin, etc.);
check the correct functioning of the services offered.
2) Data communicated by the User which has the right to provide explicitly and voluntarily.
This category of data includes:

Personal data (such as name, surname, date of birth, age, gender, etc.)
Contact data (email, address, telephone number)
Purpose: Personal data will be collected in order to respond to requests that are sent by completing any contact forms on the site.

Legal basis: Pre-contractual measures to which the interested party is a party.

Storage times
Your Personal Data will be kept for the time strictly necessary to achieve the purposes for which they are collected. In order to ensure compliance with the principles of necessity and proportionality of processing, different periods of retention of Personal Data have been identified in relation to the purposes pursued:

The data collected for the purposes of management and response to requests in relation to products and initiatives offered by RLC and the data provided in interaction with RLC will be kept for the period strictly necessary to process the requests and subsequently deleted if no further contact occurs.

Recipients of the data
The personal data collected may be communicated to Third Parties, designated by RLC as Data Processors, whose activity is connected to the services offered by this Website. The data will also be processed by RLC staff, who act on the basis of specific instructions provided in order to the purposes and methods of the processing itself.

Rights of the interested party
As an interested party you have the following rights:

Right of access: right to obtain confirmation from the owner as to whether or not personal data concerning him or her are being processed and, if so, to obtain access to the personal data, a copy of the same, and receive information relating to the processing ;
Right of rectification: right to obtain from the owner the rectification of inaccurate personal data concerning him without unjustified delay and the integration of incomplete personal data, also by providing a supplementary declaration;
Right of cancellation: right to obtain from the data controller the cancellation of personal data concerning him without unjustified delay if one of the following reasons exists:
the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
the interested party revokes the consent on which the processing is based and there is no other legal basis for the processing;
the interested party objects to the processing and there is no overriding legitimate reason to proceed with the processing;
the personal data have been processed unlawfully;
the personal data must be erased for compliance with a legal obligation under Union law or the Member State to which the data controller is subject;
the personal data were collected in relation to the offer of information society services.
Right to limit processing: right to obtain from the data controller the limitation of processing when one of the following hypotheses occurs:
the interested party contests the accuracy of the personal data, for the period necessary for the data controller to verify the accuracy of such personal data;
the processing is unlawful and the interested party opposes the deletion of the personal data and instead requests that their use be limited;
although the data controller no longer needs them for the purposes of the processing, the personal data are necessary for the interested party to ascertain, exercise or defend a right in court;
the interested party has objected to the processing pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.
Right to portability: right to receive the personal data concerning him/her provided to the Data Controller in a structured, commonly used and machine-readable format and to transmit such data to another data controller if the processing is based on consent or contract and is carried out by automated means.
Right to object: right to object to processing carried out for the execution of a task of public interest or connected to the exercise of public authority or on the basis of the legitimate interest of the owner or third parties, as well as the right to object to the processing of personal data concerning him/her carried out for direct marketing purposes, by not giving consent initially or revoking it subsequently (with the warning that any subsequent revocation of consent does not affect the lawfulness of the processing carried out before it).
The exercise of the above rights may also be delayed, limited or excluded in the cases provided for by the art. 2-undecies of Legislative Decree 196/2003. Such requests may be addressed to RLConsulting Srl, to the postal address of the registered office or to the email address info@thermalcovers.it. You will receive a response as soon as possible and, in any case, no later than 30 days from your request.

Propose a complaint to the Guarantor for the protection of personal data: if you wish to lodge a complaint regarding the methods through which your personal data are processed by the Data Controller, or regarding the management of a complaint proposed by you, you have the right to lodge a request directly to the Supervisory Authority according to the methods indicated on the website www.garanteprivacy.it.

Communication regarding the use of Cookies (Cookie Policy)

This Cookie Policy constitutes an integral part of the privacy information above.
The user can express his/her consent to the use of cookies by continuing to browse the Sites, or by performing a scrolling action, clicking on one of the internal links on the pages of the Sites, or by clicking on the “x” button or otherwise closing the page. short information banner visible at every first access to the Sites, as required by the provision of the Guarantor for the protection of personal data (n. 229 of 8 May 2014).
Cookies consist of portions of code (computer files or partial data) sent from a server to the user’s Internet browser, which are automatically stored by said browser on the user’s computer and automatically sent back to the server at each occurrence or subsequent access to the site. Usually a cookie contains the name of the website from which the cookie comes, the lifespan of the cookie (i.e. how long it will remain on the user’s device) and a value, which is usually a unique number generated randomly. At each subsequent visit, the cookies are sent back to the website that originated them (first-party cookies) or to another site that recognizes them (third-party cookies). Cookies are useful because they allow a website to recognize the user’s device and have various purposes such as, for example, allowing you to navigate between pages efficiently, remembering your favorite sites and, in general, improving the browsing experience. They also help ensure that advertising content displayed online is more targeted to a user and their interests.
If the user decides to disable cookies, this may influence and/or limit their browsing experience within the Sites, for example they may not be able to visit certain sections of a Site or they may not receive personalized information when they visit the Sites.

The operating modes as well as the options to limit or block cookies can be adjusted by changing the settings of your internet browser. The majority of internet browsers are initially set to accept cookies automatically, however the user can change these settings to block cookies or to be notified whenever cookies are sent to his device. There are different ways to manage cookies, to this end you need to refer to the help screen of your browser to check how to adjust or change its settings. In fact, the user is enabled to modify the default configuration and disable cookies (i.e. block them permanently), setting the highest level of protection.

Below is the path to follow to manage cookies from the following browsers:

If the user uses different devices to view and access the Sites (for example, computers, smartphones, tablets, etc.), he must ensure that each browser on each device is adjusted to reflect his own cookie preferences. To delete cookies from the Internet browser of your smartphone/tablet, you must refer to the user manual of the device.
The Sites use different types of cookies, each of which has a specific function. The site uses cookies to make navigation easier and to better adapt both the loaded pages and its products to the interests and needs of users. Cookies can also be used to speed up future user experiences and activities on the site. Furthermore, cookies are used to compile anonymous aggregate statistics that allow us to understand how users use the site and to improve the structure and contents of the Sites themselves.
Below is an explanatory list.

Technical cookies

“Technical” cookies are essential for the correct functioning of the site and allow users to navigate the site and exploit its features (for example they allow the memorization of previous actions or allow the user’s session to be saved and/or to carry out other activities strictly necessary for the functioning of the site).

This category also includes “analytical” cookies which help to understand how users interact with the site by providing information relating to the last page visited, the number of sections and pages visited, the time spent on the site and any event that has emerged in the during navigation, such as an error message, and help to understand any difficulties the user encounters in using the site. This information may be associated with user details such as IP address, domain or browser; however, they are analyzed together with information from other users so as not to identify one particular user over another. These cookies are collected and aggregated anonymously and allow the site manager to improve the usability of the site.

Finally, “functionality” cookies allow the site to remember the user’s choices (for example the username) to provide the latter with more personalized and optimized navigation. Functional cookies are not essential for the functioning of the Sites, but they improve the quality and browsing experience. If you do not accept these cookies, the performance and functionality of the site may be reduced and access to the contents of the site may be limited.

Profiling cookies

“Targeting” or “profiling” cookies are used to present content more suited to the user and their interests. They can be used to display targeted advertisements, to publish advertisements tailored to the user’s interests or to limit the number of times the user sees an advertisement. Furthermore, they help measure the effectiveness of advertising campaigns on the site; the site manager may use these cookies to remember the sites that the user has visited and share this information with third parties, including agencies and advertisers who may use their cookies to collect information on the activities carried out by users on the site.

“Sharing” (or social network) cookies are necessary to allow the user to interact with the Sites through their social account and are used, for example, to express appreciation and to share it with the relevant social contacts.

The site uses or may use, even in combination with each other, cookies:
– “session” which are stored on the user’s computer for mere technical-functional needs, for the transmission of session identifiers necessary to allow safe and efficient exploration of the site; they are deleted at the end of the “session” (hence the name) by closing the browser;
– “persistent” which remain stored on the computer’s hard drive until they expire or are deleted by users. Through persistent cookies, users who access the sites (or any other users who use the same computer) are automatically recognized at each visit. Third party cookies

When a user uses the site, it is possible that some cookies are stored that are not controlled by the site manager. This happens, for example, if the user visits a page that contains content from a third-party website. As a result, the user will receive cookies from these third-party services. On third-party cookies, the site manager does not have control of the information provided by the cookie and does not have access to such data. This information is totally controlled by third-party companies as described in their respective privacy policies.

The following table shows the third-party cookies present on the site. The latter fall under the direct and exclusive responsibility of the third-party manager and are divided into the following macro-categories:

– Analytical: these are cookies used to collect and analyze statistical information on accesses/visits to the website. In some cases, associated with other information such as the credentials entered for access to restricted areas (your e-mail address and password), they can be used to profile the user (personal habits, sites visited, contents downloaded, types of interactions carried out, etc.).
– Widgets: This category includes all those graphic components of a program’s user interface, which have the purpose of facilitating the user in interacting with the program itself (for example, Facebook, Google+, X cookies are widgets) .
– Advertising: Cookies used to provide advertising services within a site fall into this category.

This Privacy Policy may be subject to periodic updates without any obligation to notify.

For any information in relation to this privacy policy, you can contact the Data Controller at any time by sending an email to info@thermalcovers.it.

Last revision date 23/02/2026